Frequently Asked Questions

How does it work?

Add cold water and your coffee, press the button — it heats the water itself and brews espresso-style coffee into your cup. No kettle or outlet needed.

How do I charge it?

USB-C rechargeable, cable included — charge from a laptop, wall adapter, power bank or car charger. No disposable batteries.

How do I clean it?

Let parts cool, rinse tank and brewing parts with warm water, air dry. Wipe the main unit with a damp cloth — never submerge it.

How much is shipping?

Free tracked shipping across Canada.

How long does delivery take?

Estimated 15–30 business days; orders ship from our overseas fulfilment partner.

Ordering for Christmas?

Order by late November for the best chance of arrival before December 25 — delivery dates can't be guaranteed.

What is your return policy?

Our return policy is being finalised and will be published here before launch.

How can I contact you?

Through our Contact page or by emailing briliax.info@gmail.com.